Please contact our customer support below:
WhatsApp: +62813-8002-2234
Email: contact@dhanapatra.co.id

For certain countries, transactions are processed in near real-time. Transfers sent through the SWIFT network, however, follow a standard SLA of up to T+3.

To process an international transfer, you may be required to provide documents such as an invoice, purchase order, contract, proof of relationship, or identification documents. Requirements vary depending on the destination country, transfer amount, and compliance regulations.

We typically accept PDF, JPG, and PNG files. Ensure the document is clear, readable, and not password-protected.

You typically need the beneficiary name, address, bank name, account number/IBAN, SWIFT/BIC code, and purpose of transaction.